Turn occasional customers into regulars.

Restaurant customer showing loyalty points and an unlocked reward on a phone

Qodeup Loyalty is a restaurant loyalty programme built into the payment journey, automatically rewarding repeat visits without requiring a separate app or physical card.

Restaurant server busy during service with a paper loyalty card.

Traditional loyalty programmes ask staff to remember a card, propose sign-up and explain the programme during service.

Customer checking loyalty points on a phone while service continues.

With Qodeup, accrual can start from payment. When customers register, they can recover points already earned. The venue builds a relationship with customers without adding steps to service.

Restaurant manager visually configuring rewards and rules for a loyalty programme.

The loyalty programme is configured for each venue, brand or group. Rewards, rules and campaigns follow the chosen operating model.

No extra work

Staff do not need to remember cards or ask for codes during service.

Rules for every venue

Rewards and conditions can fit a venue, a brand or a group.

More useful relationships

Repeat visits become a signal for more relevant communication.

How it works

How restaurant loyalty works.

Customer paying from their own phone at a restaurant table.1

Pay

Customers pay as usual. Accrual can start in the payment journey, based on the venue setup.

Customer checking accumulated loyalty points on a phone.2

Recover points

When customers choose to register, they can recover points already earned under the programme rules.

Customer showing a loyalty reward on a phone during a restaurant visit.3

Return and use the reward

On a later visit, customers can use the rewards offered by the programme. The venue keeps the rules under control.

Loyalty

Points start with payment; identity arrives when useful.

Loyalty is designed not to require registration before the guest has seen its value.

Accrual can begin anonymously through a permitted payment identifier.

When the guest registers, previously earned points can be claimed under programme rules.

Rewards and logic can be governed by brand, group or venue.

External CRM and loyalty providers connect events and profiles under defined integration, consent and responsibilities.

Inside the product

What the venue manages.

Restaurant customer showing loyalty points and an unlocked reward on a phone

No physical cards to distribute or manage.

Digital sign-up when customers choose it.

Rewards, rules and campaigns by venue, brand or group.

Loyalty data and activity within defined consent, policy and purpose.

FAQ

Frequently asked questions

Do customers need an app?

No. Qodeup Loyalty fits into the digital journey already used to pay or order, with no separate app or physical card.

When do customers earn points?

Accrual can start from payment, according to the rules configured by the venue.

When can customers use rewards?

Customers can use rewards on later visits, according to the conditions defined by the loyalty programme.

Can the loyalty programme work across several venues?

Yes. Rules, rewards and campaigns can be organised by venue, brand or group.

How is customer data handled?

Processing must follow the purposes, consents and policies defined by the restaurant and applicable regulation. The setup is reviewed before activation.

Next step

Let the next visit begin with today's payment.

Restaurant kitchen in service with an order printer

Design a loyalty experience that fits your brand, venues and objectives.